Shipping policy

Processing Time:
Orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification once your order has shipped.

Shipping Rates and Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary depending on your location and selected shipping method.

International Shipping:
We currently offer international shipping to selected countries. Shipping rates and delivery estimates for international orders will also be displayed at checkout.

Customs, Duties, and Taxes:
EcoBendyStraws.store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking:
You will receive a shipment confirmation email with a tracking number once your order has been dispatched. The tracking number will become active within 24-48 hours.

Lost or Damaged Packages:
EcoBendyStraws.store is not liable for lost or damaged packages after they have been dispatched. If your order arrives damaged, please contact the shipment carrier to file a claim. We will assist you with necessary documentation to support your claim.

Contact Us:
For any questions regarding shipping or if you need further assistance, please email us at support@ecobendystraws.store.